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Summary of Expertise
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Work
Experience
Morgan Stanley March 2010 – Present
Program Manager NYC, NY
Responsibilities
include program management of server infrastructure, build out, delivery,
metrics, and SLA's of multiple teams. A
focus on security infrastructure and compliance for all systems. This includes SOX and PCI compliance
processes and audits utilizing IT security framework and metrics. This position works closely with security
risk management for all aspects of IT security.
Additional
program management achievements are that I improved the accuracy of our data
metrics by over 220% within the first six months of this contract work. Additionally, I have turned a four and a half
month server delivery cycle down to a dependable six week cycle.
A Small Privately Held Law Firm January 1999-Present
CIO Trenton, NJ
Responsibilities
include all aspects of supporting, operating, planning, and implementing the
information technology systems for entire firm nationwide. This position provides a deep knowledge of
the full life cycle of software and hardware and its subsequent affect on the
business. It has required strong written and verbal skills and ability to communicate
with senior management. It has also required strong analytical, problem
solving, quality management, and organizational skills. These skills have
provided me with a proven ability to collaborate effectively, initiate action
and adapt to change. I have demonstrated
the ability to accurately estimate costs and develop and implement project
plans within budgetary guidelines. A strong piece of this position was
to be able to manage vendors and SLA's.
I was also solely responsible for the business justification of new
technology purchases for new intiatives.
ñ Saved 50,000 per year in operating costs by reducing operating
expenses
◦ Vendor management
◦ Licensing
◦ Reduction of servers
ñ Increased system availability by 12%
ñ Improved business processes to facilitate increased profitability
via information technology initiatives
ñ Provided user training and education
ñ Increased business development by 20% over the last 10 years.
Dow Jones October 2007 – March 2010
Senior Program Manager Princeton, NJ
Responsibilities
include management of 50+ resources, multimillion dollar budgets, and schedules
of many projects and programs. Project
listing includes data center power projects, infrastructure upgrades for Cisco
switches and routers, and the installation and migration of the PeopleSoft
suite of products. Technologies included
in these programs were Windows, Linux, and AIX OS's. Web servers included were; Websphere,
Weblogic, and IIS. Hardware platforms
were IBM and Dell servers. Network storage
used was Hitachi SAN and Netapp NAS solutions.
Oracle 11G was the DB of choice including TDE for encryption in
storage.
The Data
center/infrastructure work comprised of the following:
ñ Power Upgrades to main breakers, street power, UPS systems, and HVAC
equipment.
ñ Upgrades/migrations of Cisco switches and Routers and all associated
wiring.
ñ Worldwide VPN migration of thousands of users. This includes remote access from data centers
located across the globe.
The PeopleSoft
suite includes the Financials, HCM, Portal, Procurement, Accounts Receivable
and Billing modules.
ñ Individual programs were between two and eight million dollars.
ñ Responsible for Oracle Patching, migration, upgrades, and
maintenance.
ñ Responsible for batch scripting from the windows platform.
ñ Spearheaded disaster recovery planning and fail over testing.
Opsware Incorporated November 2006 – September 2007
East Region Engagement Director Brick, New Jersey
Managed the
business needs for the implementation of the Opsware suite of products. These implementations were performed on site
at companies such as Lehman Brothers, Goldman Sachs, Merrill Lynch, and Marsh
McLennan. Responsibilities include
expectation setting, managing projects, personnel, service level agreements
(SLAs), and budgets for clients. Position required knowledge in all
aspects of project and client management.
Created and chaired international engagement managers’ weekly meetings
to standardize our service delivery worldwide. Additionally, I performed in-service
seminars on critical management topics such as professionalism, etiquette, and
ethics utilizing in-house facilities and including webinars. The East Region had successfully generated
over one million dollars of revenue for the second quarter of two thousand and
seven. This was the largest revenue in
any given quarter for any region in the entire history of the company. The major technologies used here were on the
Unix, Cisco, Windows, and Nortel platforms.
Sirius Satellite Radio March 2006 – October 2006
Senior Program Manager New York, New York
Program
management for application, infrastructure, and information technology related
services. This included Sarbanes Oxley Compliance for applications and
information technology systems. The Ad
Sales system (counterpoint) and Sarbanes Oxley compliance were the main focus
of my position. The Ad Sales system was
responsible for generating millions of dollars in revenue. Application availability was critical because
this was a revenue generating system.
Infrastructure change management for routers, switches, and servers were
also part of this opportunity. This
included all aspects of change management, technical review, meeting
facilitation, and management communication.
Additional information technology services were identified, managed, and
implemented as deemed necessary.
Merck (Hudson Inc)
May 2005 – February 2006
Senior Program Manager Lansdale, Pennsylvania
Merck – Setup the process and managed the
desktop conversion of 8500 remote sales force laptops. This was a conversion from conventional
laptops to the new Tablet PC standard on Windows. Technical readiness, facilities planning,
meeting facilitation, and operational excellence were part of the normal daily
routine. Authored and communicated
daily, weekly, and monthly metrics to senior management. Our due diligence checks helped us to take
immediate corrective actions to reduce pervasive technical issues. Project completed three months ahead of
schedule. The overall cost savings to
the company was in excess of two hundred thousand dollars.
JPMorgan Chase (Sogeti Inc) May 2003-February 2005
Senior Program Manager New York, New York
JPMorgan Chase -
Managed and coordinated the efforts of a desktop standardization project across
the entire enterprise. A total of 84,000
desktops were standardized. This
included all facets of server and infrastructure upgrades along with
coordinating the desktop, network, server, and application migrations.
Johnson & Johnson March 2002 - November 2002
Windows 2000 Technical Manager New Brunswick, New Jersey
Managed and
coordinated the efforts of a Windows 2000 deployment. Responsibilities included managing a team of
ten engineers to facilitate thirty plus manual migrations per day.
Lehman Brothers/Fuji Securities (Align Communications) March
2001 - February 2002
Senior Project Manager Princeton, New
Jersey
Responsible for
disaster recovery projects for Lehman Brothers and Fuji Securities.
Butler Technology Solutions February 1999 - February 2001
Northeast Regional Services
Director Montvale, New
Jersey
Forte’ Systems, Incorporated January
1998 - January 1999
Senior Systems Engineer New York, New York
Wood Computer Associates, Inc. November 1992 - December 1998
President Brielle, New Jersey
Executive Data Systems August 1990 - October 1992
Service Representative Miami, Florida
Education
Bachelor of Science - Management
Information Systems June 1990
Barry University Miami, Florida
Certified
NetWare Engineer (CNE) November 1993
Dow Jones &
Company Princeton, New Jersey
Information
technology Infrastructure Library (ITSM) Foundation certification April 1998
Forte Systems West Chester, Pennsylvania
Certified
Project/Program Management March, 2001
Butler
International Montvale, New Jersey
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